Return Policy
At AVM Labs USA, all products are sold for laboratory research use only. Due to the nature of our products, all sales are final unless otherwise stated.
Returns
We do not accept returns of opened, used, or handled products.
Damaged or Incorrect Orders
If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery. Include your order number and clear photos of the package and product.
Non-Returnable Items
Products intended for laboratory research use only are non-returnable once shipped, except in cases of confirmed damage or shipping error.
Refund or Replacement Review
Approved cases may qualify for a replacement or store credit, depending on the situation.
Contact
For return-related questions, please contact us through our website contact form or support email.info@avmlabsusa.com